Privacy Policy

Privacy Policy

Introduction

At https://eco-landscaping.pobb.net (hereafter referred to as “Eco-Landscaping,” “we,” or “our”), we prioritize the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its counterparts in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://eco-landscaping.pobb.net
  • Any mobile applications or services associated with our brand
  • Interactive features and services on our platform
  • Links to third-party websites or services within our site

Please note that this policy does not extend to privacy practices of other platforms, as each has its own privacy policies governing user data.

Processing Activities

This document guides you through the following interactions:

  • Using our applications and services as an authorized user.
  • Visiting websites linked to this Privacy Policy.
  • Engaging with communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile information.
  • Payment Information: Data associated with your payment methods, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Transaction records and any financial data related to our services or products.
  • Purchase Information: Details about the products or services you have purchased from us, including quantities, prices, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when you access our applications.
  • Location Data: Geographic positioning information if you choose to share it during interactions with our services.
  • Feedback: Any comments, suggestions, or reviews you provide to improve our products and services.
  • Social Media Information: Details from your social media profiles when you connect them to our services.
  • Product Information: Data about the products you interact with, such as view history, product preferences, and purchase behaviors.

We collect this data through multiple channels: user input forms, direct interactions with our customer support team, automated tracking technologies (like cookies and device fingerprinting), and third-party data providers who offer complementary services.

Cookies

We employ cookies to enhance your experience on our platform and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as secure login and navigation.
  • Preference: They remember your preferences and settings, offering a personalized experience.
  • Analytics: Used to collect aggregate data about website usage, helping us understand user behavior and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The duration for which we retain personal data depends on the purpose of collection and applicable legal requirements. We adhere to the following retention policies:

  • Data required for contract fulfillment or legal obligations is retained for the duration of the contract or as mandated by law.
  • Personal information used for marketing purposes is kept until you opt out or request its deletion.
  • Data collected for analytics is typically stored for 12 months, after which it is anonymized or deleted.

Upon determining that personal data is no longer needed for the purpose it was collected, we ensure its secure deletion or deidentification.

Your Rights

Depending on your jurisdiction and local data protection laws, you have several rights regarding your personal information:

  • Access: The right to request access to and view the personal data we hold about you.
  • Rectification: Ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request for deletion of your personal data, subject to certain exceptions.
  • Restriction: Limitation on how we process your personal data under specific circumstances.
  • Portability: Right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Ability to object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: Protection from decisions based solely on automated processing.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or through postal mail at:

[Eco-Landscaping Data Privacy Team, Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, requests for data access or correction, or if you wish to unsubscribe from our communications, please contact us via: